Babyproducts, cotton pads (e.g. menstrual pads, nursing pads), menstrual cup, giftscannot be exchanged.
Otherproducts can be exchanged due to defects. Loose threads, tiny dots, as long asthe product use is not affected, those would not be considered asdefects.
Productsto be exchanged must be brand new and not used/washed. We are unable toexchange if your merchandise is found to be dirty, stained, damaged, worn orabused.
Pleasecontact us for exchange within 7 days and provide your invoice number, orderdate and reason of exchange (with photos). Please mail your goods to us and wewill arrange the exchange after receiving your merchandise. We do not accept refund.
Note:Cotton pads are handmade products. It is normal to have some loose threads andslight size variance. Photos of our goods are all taken using real products.Pattern could be slightly different even for the same cloth due to differentlocation. Delightfully Green reserves the right to make decisions at its solediscretion.